Professional Communication Skills
Making Every Message Clear, Confident and Work-Ready
£200.00£160.00
Clear communication is one of the most important skills for early career success. Whether speaking to a manager, contributing in a meeting, writing an email or supporting a customer, professionals need to express themselves clearly, confidently and appropriately. This one-day course helps participants understand what professional communication looks like in practice. Learners will explore how to structure messages, use suitable tone, listen actively, ask clarifying questions and avoid common misunderstandings.
The course also covers communication across different channels, including face-to-face conversations, online meetings, instant messaging and email. Through practical exercises and realistic workplace examples, participants will practise communicating information, asking for help, giving updates and responding to colleagues professionally.
By the end of the day, learners will feel more confident in making their communication clear, respectful and work-ready, helping them create a positive impression and contribute more effectively in their roles.
Rates shown are per person. A further discount of 10% is available by directly contacting us for bookings on 4 or more people.
To help early career professionals communicate with clarity, confidence and professionalism across conversations, emails, meetings and workplace interactions.
By the end of the course, participants will be able to:
Communicate clearly and appropriately in different workplace situations.
Structure verbal and written messages so they are easy to understand.
Use professional tone in emails, meetings and everyday conversations.
Listen actively and check understanding to reduce confusion.
Adapt communication style for colleagues, managers, customers and stakeholders.
Participants will leave with:
Improved confidence in professional communication.
Practical tools for structuring clear messages.
Better awareness of tone, audience and workplace expectations.
Stronger listening and clarification skills.
A personal communication improvement plan.
1 day
MS Teams
1-2-1 basis for dedicated attention or group session with up to 14 people
Participants will be issued with a CPD completion certificate
To cancel or reschedule an appointment, please contact us at least 72 hours before via email: info@consultancy-facilitation.com
By appointment. We will endeavour to schedule the training around your timings.