Managing Underperformance Early
Turning Small Concerns into Timely Action
£200.00£160.00
Underperformance is much easier to address when it is managed early, fairly and consistently. This one-day course gives managers the confidence and structure to identify performance concerns before they become serious problems. Participants will explore the common causes of underperformance, including unclear expectations, skill gaps, motivation issues, personal challenges, workload pressures and conduct concerns.
The course focuses on practical early intervention, helping managers move from avoidance or frustration to calm, evidence-based action. Learners will practise how to prepare for performance conversations, use objective examples, ask useful questions, agree improvement actions and follow up effectively. The course also highlights the importance of documentation, fairness and consistency when managing performance.
Through realistic scenarios and role practice, participants will develop the confidence to address issues respectfully while maintaining standards. By the end of the day, managers will be better equipped to prevent small performance concerns from becoming larger and more difficult problems.
Rates shown are per person. A further discount of 10% is available by directly contacting us for bookings on 4 or more people.
To enable managers to identify, address and resolve underperformance early through fair, confident and constructive management conversations.
By the end of the course, participants will be able to:
Recognise early signs of underperformance before issues escalate.
Distinguish between capability, conduct, motivation and external factors.
Set clear performance expectations and evidence-based standards.
Hold early intervention conversations with confidence and professionalism.
Develop practical improvement actions, follow-up plans and documentation.
Participants will leave with:
Greater confidence to address performance concerns early.
A structured approach to diagnosing underperformance.
Practical conversation techniques for sensitive performance discussions.
Improved ability to agree fair and measurable improvement plans.
Reduced avoidance of difficult performance issues.
1 day
MS Teams
1-2-1 basis for dedicated attention or group session with up to 14 people
Participants will be issued with a CPD completion certificate
To cancel or reschedule an appointment, please contact us at least 72 hours before via email: info@consultancy-facilitation.com
By appointment. We will endeavour to schedule the training around your timings.