Giving Feedback That Improves Performance
Conversations That Build Clarity, Confidence and Results
£200.00£160.00
Feedback is one of the most powerful tools managers have for improving performance, but it is often delayed, softened, avoided or delivered poorly. This one-day course helps managers give feedback that is clear, respectful and genuinely useful. Participants will explore what makes feedback effective, why people sometimes resist it, and how to create a feedback culture that supports learning and accountability.
The course introduces practical feedback models that help managers focus on behaviour, impact, expectations and improvement rather than personal judgement. Learners will practise giving positive, developmental and corrective feedback in realistic workplace situations. They will also learn how to manage defensiveness, encourage reflection and agree practical next steps. The course places strong emphasis on confidence, clarity and consistency.
By the end of the day, participants will be able to give feedback more naturally and effectively, helping individuals understand what is working, what needs to change and how to improve performance.
Rates shown are per person. A further discount of 10% is available by directly contacting us for bookings on 4 or more people.
To help managers give clear, constructive and motivating feedback that improves behaviour, performance and working relationships.
By the end of the course, participants will be able to:
Understand the purpose and value of regular performance feedback.
Differentiate between praise, coaching feedback, corrective feedback and criticism.
Use structured feedback models to make conversations clear and objective.
Give feedback in a way that reduces defensiveness and encourages ownership.
Create follow-up actions that turn feedback into measurable improvement.
Participants will leave with:
Greater confidence in giving both positive and corrective feedback.
Practical feedback models they can use immediately.
Improved ability to make feedback specific, timely and behaviour-focused.
Better techniques for handling defensive or emotional responses.
A stronger approach to developing performance through everyday conversations.
1 day
MS Teams
1-2-1 basis for dedicated attention or group session with up to 14 people
Participants will be issued with a CPD completion certificate
To cancel or reschedule an appointment, please contact us at least 72 hours before via email: info@consultancy-facilitation.com
By appointment. We will endeavour to schedule the training around your timings.