Essential People Skills for Professionals
Building Confidence, Connection and Credibility at Work
£200.00£160.00
Technical ability may help people get started in their careers, but people skills help them succeed, grow and become trusted professionals. This one-day course introduces early career professionals to the essential interpersonal skills needed to work well with others, communicate effectively and build credibility at work. Participants will explore how to make a positive impression, build rapport, listen actively, ask better questions and respond professionally in everyday workplace situations.
The course also covers how to handle misunderstandings, receive feedback, manage tone and adapt communication to different people. Through practical exercises, group discussion and realistic workplace scenarios, learners will develop greater confidence in working with colleagues, managers, customers and stakeholders.
By the end of the day, participants will understand that strong people skills are not just about being friendly; they are about building trust, showing respect and contributing positively to team and organisational success.
Rates shown are per person. A further discount of 10% is available by directly contacting us for bookings on 4 or more people.
To equip early career professionals with the core interpersonal skills needed to communicate well, build positive relationships and work effectively with others.
By the end of the course, participants will be able to:
Understand why people skills are essential to professional success.
Build rapport and positive working relationships with colleagues, managers and stakeholders.
Communicate clearly, respectfully and professionally in everyday situations.
Use active listening, questioning and empathy to improve workplace interactions.
Handle misunderstandings, feedback and minor tensions constructively.
Participants will leave with:
Greater confidence in interacting with colleagues and stakeholders.
Practical communication techniques for everyday workplace situations.
Improved ability to listen, ask questions and build rapport.
Better awareness of how their behaviour affects others.
A personal action plan for strengthening their professional relationships.
1 day
MS Teams
1-2-1 basis for dedicated attention or group session with up to 14 people
Participants will be issued with a CPD completion certificate
To cancel or reschedule an appointment, please contact us at least 72 hours before via email: info@consultancy-facilitation.com
By appointment. We will endeavour to schedule the training around your timings.