Communicating With Clarity and Influence
Turning Messages into Meaningful Action
£230.00
Effective managers do more than pass on information; they create understanding, confidence and action. This one-day course helps participants communicate with greater clarity and influence in everyday management situations. Learners will explore how messages can become confused, diluted or misinterpreted, and how to structure communication so that others understand what matters, why it matters and what needs to happen next.
The course covers clear messaging, active listening, questioning, summarising, audience awareness, tone and influence. Participants will practise communicating priorities, expectations, decisions and requests in a way that is concise, purposeful and engaging. They will also explore how to adapt their style when speaking to different stakeholders, team members or senior colleagues. Through practical exercises and workplace scenarios, learners will build confidence in both formal and informal communication.
By the end of the course, participants will be better equipped to turn conversations, meetings and messages into meaningful action.
Rates shown are per person. A further discount of 10% is available by directly contacting us for bookings on 4 or more people.
To develop managers’ ability to communicate clearly, confidently and persuasively so that messages are understood, accepted and acted upon.
By the end of the course, participants will be able to:
Recognise the impact of communication style on understanding and influence.
Structure messages clearly for different audiences and situations.
Use questioning, listening and summarising to improve communication quality.
Communicate expectations, decisions and priorities with confidence.
Apply influencing techniques to gain support and encourage action.
Participants will leave with:
Greater confidence in communicating important messages.
Practical techniques for making communication clearer and more concise.
Improved ability to influence without pressure or aggression.
Stronger listening and questioning skills.
A personal plan to improve communication impact at work.
1 day
MS Teams
1-2-1 basis for dedicated attention or group session with up to 14 people
Participants will be issued with a CPD completion certificate
To cancel or reschedule an appointment, please contact us at least 72 hours before via email: info@consultancy-facilitation.com
By appointment. We will endeavour to schedule the training around your timings.