Building Trust as a Manager
Becoming the Leader People Choose to Follow
£230.00
Trust is the foundation of effective management. Without it, teams become guarded, communication weakens and performance suffers. This one-day course helps managers understand how trust is created, maintained and sometimes unintentionally damaged. Participants will explore the behaviours that make managers credible, reliable and approachable, including consistency, honesty, fairness, confidentiality, competence and follow-through.
The course examines how trust affects motivation, engagement, accountability and team culture. Through practical exercises and real workplace scenarios, learners will reflect on their own management style and identify ways to strengthen trust with individuals and groups. They will also explore how to handle broken commitments, difficult messages and moments where trust has been weakened.
By the end of the course, participants will understand that trust is not built through words alone, but through repeated actions. They will leave with practical strategies to become managers people respect, believe in and choose to follow.
Rates shown are per person. A further discount of 10% is available by directly contacting us for bookings on 4 or more people.
To help managers understand, build and sustain trust through consistent behaviour, clear communication, fairness and credible leadership.
By the end of the course, participants will be able to:
Explain why trust is essential to team performance, motivation and engagement.
Identify behaviours that build, weaken or damage trust.
Demonstrate credibility through consistency, fairness and follow-through.
Communicate with honesty, transparency and appropriate openness.
Develop practical actions to strengthen trust with individuals and teams.
Participants will leave with:
Greater awareness of their personal trust-building behaviours.
Practical tools for creating psychological safety and openness.
Improved confidence in leading with fairness and consistency.
Better ability to repair trust when relationships become strained.
A personal trust-building action plan for their management role.
1 day
MS Teams
1-2-1 basis for dedicated attention or group session with up to 14 people
Participants will be issued with a CPD completion certificate
To cancel or reschedule an appointment, please contact us at least 72 hours before via email: info@consultancy-facilitation.com
By appointment. We will endeavour to schedule the training around your timings.